TECHNICAL ASSISTANCE

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CONTACT NEGRI BOSSI TECHNICAL ASSISTANCE

Negri Bossi ensures customer satisfaction by providing technical service worldwide. Each country has a corporate service coordinator, and several countries also have their own technical service team. Please select your country to contact Negri Bossi technical assistance.

CORPORATE and IT - ITALY

CORPORATE AND LOCAL SERVICE

NEGRI BOSSI S.P.A.
Viale Europa, 64
20093 Cologno Monzese (MI)
Tel: +39 02-273481
Fax: +39 02-2538264

AFTER SALES SERVICE MANAGER:  G.Paolo BANETTI – pbanetti@negribossi.it
SPARE PARTS SUPERVISOR: 
Cristiana ARIENTI – carienti@negribossi.it

GLOBAL TEAM

Francesco BOSISIO tel. 02 27348 287
Ettore MALINVERNO tel. 02 27348 286
Matteo PERRELLI tel. 02 27348 281

ITALY TEAM

Andrea PIAZZA tel. 02 27348 404
Diego VARISCO tel. 02 27348 365

SPARE PARTS TEAM

Cristiana ARIENTI tel. 02 27348 403 – Czech Republic, Poland & UK
Rossella GHELFI tel. 02 27348 284 – France, Sweden, Eastern Europe
Mauro GRAMEGNA tel. 02 27348 288 – USA, Mexico, Switzerland, Germany, Spain, Serbia, Asia, New Zealand
Luca SABATINO tel. 02 27348 321 – South America, Portugal, Greece, Extra CEE (no Asia)
Edoardo MORO tel. 02 27348 309 – Central and Southern Italy
Stefania SUMA tel. 02 27348 274 – Lombardia
Mauro VILLANTI tel. 02 27348 323 – Liguria, Piemonte, North Italy

BIPOWER TEAM

SERVICE MANAGER: Stefano BAZZANA – sbazzana@negribossi.it – tel. +39 334 6404431
SPARE PARTS: Mauro GRAMEGNA – mgramegna@negribossi.it – tel. +39 022 7348228

DZ - ALGERIA

LOCAL SERVICE

SERVICE MANAGER
S.A.R.L. VAMIP PLAST (Agent)
Tel: +213 25470303
Fax: +213 25470529
E-mail: vamipplast@yahoo.fr


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it  

AR - ARGENTINA

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-43430255
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR         
                  
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

BR - BRAZIL

LOCAL SERVICE

SERVICE MANAGER
SERGIO CAMARGO
Tel: +55 11-981706611
E-mail: service@pamatech.com.br


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

CL - CHILE

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-43430255
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR        
                  
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

CZ - CZECH REP.

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
Pavel Oskera
Tel: +420 603-794559
E-mail: poskera@negribossi.com

SPARE PARTS
Cristiana Arienti
carienti@negribossi.it


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it  

FR - FRANCE

LOCAL SERVICE

NEGRI BOSSI S.P.A.
Viale Europa, 64
20093 Cologno Monzese (MI)
Tel: +39 02-273481
Fax: +39 02-2538264

SPARE PARTS
ROSSELLA GHELFI
rghelfi@negribossi.it


 

CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI 
E-mail: amapelli@negribossi.it

IN - INDIA

LOCAL SERVICE

NEGRI BOSSI (India) PVT LTD
Plot No. 34 Ashwamegh Industrial park,
Village: Navsari lat, PO,
Pirana, Kamod to Pirana Road,
Daskroi, AHMEDABAD
382425, Gujarat, INDIA
Mob:  +91 82380 79180 IN
E-Mail: sales@negribossi.in
Contact: Mr Diego Soldini – Director
Mr. Saurabh Dhyani – Sales Manager


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it

MX - MEXICO

LOCAL SERVICE

NEGRI BOSSI de MEXICO
Carlos Augusto Lindbergh No 83
Col. Aviación Civil Del Venustiano Carranza
CP 15740. México, DF – MEXICO
Tel: +52 1-5551152719
Fax: +52 1-5551153949

SERVICE MANAGER
LUIS BECERRIL
E-mail: luis.becerril@negribossi.mx


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

PE - PERU

LOCAL SERVICE

SERVICE MANAGER
BIAGGIO MACCAGNO
Tel: +51 1-999880545
E-mail: bmaccagno@inyectoplast.com.pe


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

PL - POLAND

LOCAL SERVICE

SERVICE & SPARE PARTS
MIREK WIKALINSKI
Tel: +48 509-879942
E-mail: adulawa@ntqsc.pl


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it 

PT - PORTUGAL

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
PAOLO PINTO
Tel: +351 244-569158
Fax: +351 244-569158
E-mail: paulo.j.pinto@iol.pt


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it  

RU - RUSSIAN FED.

LOCAL SERVICE

SPARE PARTS MANAGER
ALEKXEY SMIRNOV
Tel: +7 495-9846306
Fax: +7 495-9846305
E-mail: sales-biraghi@sacmi.ru


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. ANDREA PIAZZA
E-mail: apiazza@negribossi.it

ZA - SOUTH AFRICA

LOCAL SERVICE

SERVICE MANAGER
ANARCHY JOE’S
Stuart Sutherland
Tel: +27 083 626 1791
E-mail: stuart.tandc@me.com

SPARE PARTS
EREX
Eddy Brembilla
Tel: + 27 11 789 1014
E-mail: erexj@erex.co.za


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it

ES - SPAIN

LOCAL SERVICE

NEGRI BOSSI S.A.
Av. da Prat de La Riba, 184
Nave 2 y 3 Ctra nacional II, Km.600
08780 Palleja Barcelona
Tel: +34 93-6632256
Fax: +34 93-6632319

SERVICE MANAGER
FRANCISCO MENESES
fmeneses@negribossi.com

SPARE PARTS
JESUS SEY
jsey@negribossi.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

SK - SLOVAKIA

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
Pavel Oskera
Tel: +420 603-794559
E-mail: poskera@negribossi.com

SPARE PARTS
Cristiana Arienti
carienti@negribossi.it


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it

SE - SWEDEN

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
QUIPTEC
JOHAN BOMAN
Tel: +46 371 177 88
E-mail: johan@quiptec.se


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it 

TR - TURKEY

LOCAL SERVICE

SERVICE MANAGER
TIGIN OZYAPICI
Tel: +90 232-4451266
Fax: +90 232-4839979
E-mail: bilgi@ozhanmakine.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it

GB & IE - UNITED KINGDOM & IRELAND

LOCAL SERVICE

NEGRI BOSSI LTD.
Unit 7, Triton Park
Brownsover Road
Swift Valley
Rugby
CV21 1SG
Tel: +44 (0) 1788-222550    
Fax: +44 (0) 1788-221561                   

SERVICE MANAGER
IAN THORPE
E-mail: technical@negribossi.co.uk


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

US & CA - UNITED STATES & CANADA

LOCAL SERVICE

NEGRI BOSSI NORTH AMERICA
311 Carroll Drive, Bldg. 100
New Castle, DE 19720
Tel: +1 302 328-8020
Fax: +1 302 328-8036
Service E-mail: service@negribossi.us
Parts E-mail: parts@negribossi.us

SERVICE MANAGER
MARK BRACKETT
E-mail: mark.brackett@negribossi.us
Tel: 302-328-8020 ext 2

PARTS MANAGER
DAVE DUPELL
E-mail: mark.brackett@negribossi.us
Tel: 302-328-8020 ext 3


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

UY - URUGUAY

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-50329163
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR         
                  
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

VE - VENEZUELA

LOCAL SERVICE

SALES & SERVICE MANAGER
BARTOLOMEO DEVITO
Tel: +58 212-7629115
E-mail: intercoex@gmail.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR                             
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

NEGRI BOSSI AMICO WIRELESS REMOTE SERVICE NETWORK

The Negri Bossi AMICO Control Area Network (CAN) allows real-time technical assistance the moment there is a need. AMICO creates an environment in which the customer can be provided with two types of technical service:

REMOTE SERVICES

Provides for remote technical assistance, monitoring, software upgrades and help desk:

  • Remote operation of the machine terminal
  • Checking the behaviour of all machine components
  • Checking the machine status immediately upon alarm signal
  • Modification of the component parameters on the CAN network
  • Initialisation of the components on the CAN network
  • Modification of machine parameters and I/O configuration files
  • Sending machine commands

LOCAL SERVICES

Provides for production monitoring:

  • Constant automatic checking of machine performance
  • Machine status report creation
  • Automatic creation of warning levels
  • Automatic creation of requests for assistance
  • Surveillance of machine to check for proper operation after work has been completed
  • Past machine performance database maintenance

All Negri Bossi injection moulding machines can be equipped with AMICO 4.0 capability. (Learn More)