TECHNICAL ASSISTANCE

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CONTACT NEGRI BOSSI TECHNICAL ASSISTANCE

Negri Bossi ensures customer satisfaction by providing technical service worldwide. Each country has a corporate service coordinator, and several countries also have their own technical service team. Please select your country to contact Negri Bossi technical assistance.

CORPORATE and IT - ITALY

CORPORATE AND LOCAL SERVICE

NEGRI BOSSI S.P.A.
Viale Europa, 64
20093 Cologno Monzese (MI)
Tel: +39 02-273481
Fax: +39 02-2538264

After-hours service
Tel: 335 7410894 – active from 18:00 to 20:00 every weekday and at 8:00 to 12:00 on Saturdays
Tel: 335 8466011 – active from 18:00 to 20:00 every weekday

AFTER SALES SERVICE MANAGER:  Davide MOSCA – dmosca@negribossi.it
SPARE PARTS SUPERVISOR: 
Cristiana ARIENTI – carienti@negribossi.it
SERVICE SUPERVISOR:  Roberto BARLASSINA – tel. 02 27348 281

GLOBAL TEAM

Stefano GERACE – tel. 02 27348 226
Roberto BARLASSINA – tel. 02 27348 281

ITALY TEAM

Andrea PIAZZA – tel. 02 27348 404
Diego VARISCO – tel. 02 27348 365

FRANCE-BELGUIM TEAM

SERVICE MANAGER: Stefano BAZZANA – sbazzana@negribossi.it – tel. +39 334 6404431
SPARE PARTS: Rossella GHELFI – rghelfi@negribossi.it – tel. +39 02 27348 284

SPARE PARTS TEAM

Cristiana ARIENTI tel. 02 27348 403 – Czech Rep., Poland, Baltic States, Russia, ex-USSR countries
Mauro GRAMEGNA tel. 02 27348 288 – USA, Mexico, Switzerland, Germany, Spain, former Yugoslavia countries, Japan, Thailand, Malaysia, New Zealand, Northern Europe (Sweden, Norway, Finland, Denmark, Holland)
Luca SABATINO tel. 02 27348 321 – South America, Portugal, Greece, Romania, Bulgaria, Hungary, Turkey, Africa, China, Middle East
Edoardo MORO tel. 02 27348 309 – Central and Southern Italy
Stefania SUMA tel. 02 27348 274 – Lombardia
Mauro VILLANTI tel. 02 27348 323 – Liguria, Piemonte, North Italy

BIPOWER TEAM

SERVICE MANAGER: Stefano BAZZANA – sbazzana@negribossi.it – tel. +39 334 6404431

INDUSTRY 4.0 TEAM

Simone SARDINA – ssardina@negribossi.it – tel. 02 27348 286

DZ - ALGERIA

LOCAL SERVICE

SERVICE MANAGER
S.A.R.L. VAMIP PLAST (Agent)
Tel: +213 25470303
Fax: +213 25470529
E-mail: vamipplast@yahoo.fr


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

AR - ARGENTINA

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-43430255
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR         
                  
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

BR - BRAZIL

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

CL - CHILE

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-43430255
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR        
                  
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

CZ - CZECH REP.

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
Pavel Oskera
Tel: +420 603-794559
E-mail: poskera@negribossi.com

SPARE PARTS
Cristiana Arienti
carienti@negribossi.it


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
Stefano Gerace – sgerace@negribossi.it

FR - FRANCE

LOCAL SERVICE

NEGRI BOSSI S.P.A.
Viale Europa, 64
20093 Cologno Monzese (MI)
Tel: +39 02-273481
Fax: +39 02-2538264

SPARE PARTS
ROSSELLA GHELFI
rghelfi@negribossi.it


 

CORPORATE SERVICE COORDINATOR
MR. STEFANO BAZZANA
E-mail: sbazzana@negribossi.it

GR - GREECE

LOCAL SERVICE

SERVICE & SPARE PARTS
NK MACCHINE
NIKOS KOTTAS
nkmacchine@gmail.com

IN - INDIA

LOCAL SERVICE

NEGRI BOSSI (India) PVT LTD
Plot No. 34 Ashwamegh Industrial park,
Village: Navsari lat, PO,
Pirana, Kamod to Pirana Road,
Daskroi, AHMEDABAD
382425, Gujarat, INDIA
Mob:  +91 82380 79180 IN
E-Mail: sales@negribossi.in
Contact: Mr Diego Soldini – Director
Mr. Saurabh Dhyani – Sales Manager


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
Stefano Gerace – sgerace@negribossi.it

LT - LITHUANIA

LOCAL SERVICE

SERVICE & SPARE PARTS
SIA PLAMEX
martins@plamex.lv

MX - MEXICO

LOCAL SERVICE

NEGRI BOSSI de MEXICO
Carlos Augusto Lindbergh No 83
Col. Aviación Civil Del Venustiano Carranza
CP 15740. México, DF – MEXICO
Tel: +52 1-5551152719
Fax: +52 1-5551153949

SERVICE MANAGER
RICARDO MARTINEZ
E-mail: ricardo.martrinez@negribossi.mx


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

MA - MOROCCO

LOCAL SERVICE

SERVICE & SPARE PARTS
TECHNITALIA
Diego Pozzato – diego@technitalia.ma

NZ - NEW ZEALAND

LOCAL SERVICE

SERVICE & SPARE PARTS
FERROCAST
ferrocast@xtra.co.nz

PE - PERU

LOCAL SERVICE

SERVICE MANAGER
BIAGGIO MACCAGNO
Tel: +51 1-999880545
E-mail: biaggionb@gmail.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

PL - POLAND

LOCAL SERVICE

SERVICE & SPARE PARTS
KANITECH
MICHAL ROGOWSKI
E-mail: rogowski.m@kanitech.pl


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

Roberto Barlassina – rbarlassina@negribossi.it
Stefano Gerace – sgerace@negribossi.it

PT - PORTUGAL

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
PAOLO PINTO
Tel: +351 244-569158
Fax: +351 244-569158
E-mail: paulo.j.pinto@iol.pt


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

Stefano Gerace – sgerace@negribossi.it

RO - ROMANIA

LOCAL SERVICE

SERVICE & SPARE PARTS
AUTOSOFT ENGINEERING
NIKOS KOTTAS
nicu@autosofteng.ro

RU - RUSSIAN FED.

LOCAL SERVICE

SPARE PARTS MANAGER
ALEKXEY SMIRNOV
Tel: +7 495-9846306
Fax: +7 495-9846305
E-mail: sales-biraghi@sacmi.ru


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

ANDREA PIAZZA – apiazza@negribossi.it
ROBERTO BARLASSINA – rbarlassina@Negribossi.it

ZA - SOUTH AFRICA

LOCAL SERVICE

SERVICE MANAGER
PIOVAN SOUTH AFRICA
marinda@piovanza.co.za

SPARE PARTS
EREX
Eddy Brembilla
Tel: + 27 11 789 1014
E-mail: erexj@erex.co.za


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
Stefano Gerace – sgerace@negribossi.it

ES - SPAIN

LOCAL SERVICE

Negri Bossi Spain C/ Francesc Macià, 66
Pol. Ind. Can Terrés
08530 La Garriga (Barcelona)

SERVICE MANAGER
STEFANO RIVA
sriva@negribossi.it

SPARE PARTS
MAURO GRAMEGNA
mgramegna@negribossi.it


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

SK - SLOVAKIA

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
Pavel Oskera
Tel: +420 603-794559
E-mail: poskera@negribossi.com

SPARE PARTS
Cristiana Arienti
carienti@negribossi.it


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
Stefano Gerace – sgerace@negribossi.it

SE - SWEDEN

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
JBB ELKONSTRUKTION
johan@jbbelkonstruktion.se


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
Stefano Gerace – sgerace@negribossi.it

TR - TURKEY

LOCAL SERVICE

SERVICE MANAGER
TIGIN OZYAPICI
Tel: +90 232-4451266
Fax: +90 232-4839979
E-mail: bilgi@ozhanmakine.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
Stefano Gerace – sgerace@negribossi.it

GB & IE - UNITED KINGDOM & IRELAND

LOCAL SERVICE

NEGRI BOSSI LTD.
Unit 7, Triton Park
Brownsover Road
Swift Valley
Rugby
CV21 1SG
Tel: +44 (0) 1788-222550    
Fax: +44 (0) 1788-221561                   

SERVICE MANAGER
IAN THORPE
E-mail: technical@negribossi.co.uk


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

US & CA - UNITED STATES & CANADA

LOCAL SERVICE

NEGRI BOSSI NORTH AMERICA
311 Carroll Drive, Bldg. 100
New Castle, DE 19720
Tel: +1 302 328-8020
Fax: +1 302 328-8036
Service E-mail: service@negribossi.us
Parts E-mail: parts@negribossi.us

SERVICE MANAGER
MARK BRACKETT
E-mail: mark.brackett@negribossi.us
Tel: 302-328-8020 ext 2

PARTS MANAGER
DAVE DUPELL
E-mail: mark.brackett@negribossi.us
Tel: 302-328-8020 ext 3


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

UY - URUGUAY

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-50329163
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR         
                  
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

VE - VENEZUELA

LOCAL SERVICE

SALES & SERVICE MANAGER
BARTOLOMEO DEVITO
Tel: +58 212-7629115
E-mail: intercoex@gmail.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR                             
MR. ROBERTO BARLASSINA
E-mail: rbarlassina@negribossi.it

NEGRI BOSSI AMICO WIRELESS REMOTE SERVICE NETWORK

The Negri Bossi AMICO Control Area Network (CAN) allows real-time technical assistance the moment there is a need. AMICO creates an environment in which the customer can be provided with two types of technical service:

REMOTE SERVICES

Provides for remote technical assistance, monitoring, software upgrades and help desk:

  • Remote operation of the machine terminal
  • Checking the behaviour of all machine components
  • Checking the machine status immediately upon alarm signal
  • Modification of the component parameters on the CAN network
  • Initialisation of the components on the CAN network
  • Modification of machine parameters and I/O configuration files
  • Sending machine commands

LOCAL SERVICES

Provides for production monitoring:

  • Constant automatic checking of machine performance
  • Machine status report creation
  • Automatic creation of warning levels
  • Automatic creation of requests for assistance
  • Surveillance of machine to check for proper operation after work has been completed
  • Past machine performance database maintenance

All Negri Bossi injection molding machines can be equipped with AMICO 4.0 capability. (Learn More)