TECHNICAL ASSISTANCE

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CONTACT NEGRI BOSSI TECHNICAL ASSISTANCE

Negri Bossi ensures customer satisfaction by providing technical service worldwide. Each country has a corporate service coordinator, and several countries also have their own technical service team. Please select your country to contact Negri Bossi technical assistance.

CORPORATE and IT - ITALY

CORPORATE AND LOCAL SERVICE

NEGRI BOSSI S.P.A.
Viale Europa, 64
20093 Cologno Monzese (MI)
Tel: +39 02-273481
Fax: +39 02-2538264

SERVICE SUPERVISOR: MR. FRANCESCO DI SCIACCA – fdisciacca@negribossi.it
SPARE PARTS SUPERVISOR: 
MRS. CRISTIANA ARIENTI – carienti@negribossi.it

TEAM 1 – LOMBARDY – PIEDMONT – LIGURIA

SERVICE COORDINATOR: MR. FRANCESCO DI SCIACCA – fdisciacca@negribossi.it
SPARE PARTS: MR. MAURO VILLANTI – mvillanti@negribossi.it

TEAM 2 – REST OF ITALY

SERVICE COORDINATOR: MR. DIEGO VARISCO – dvarisco@negribossi.it – Tel: +39 02-27348400  | +39 02-27348401
SPARE PARTS: MR. EDOARDO MORO – emoro@negribossi.it – Tel: +39 02-27348309

TEAM 3 – SOUTH AMERICA – NORTHERN AFRICA (FRENCH LANGUAGE COUNTRIES: MOROCCO, ALGERIA, TUNISIA) – RUSSIAN FED. – NEGRI BOSSI UK, SPAIN, FRANCE, USA & MEXICO

SERVICE COORDINATOR: MR. ALBERTO MAPELLI – amapelli@negribossi.it

TEAM 4 – EUROPE* – AFRICA** – MIDDLE EAST – ASIA – REST OF WORLD

SERVICE COORDINATOR: MR. FRANCESCO BOSISIO – fbosisio@negribossi.it

* Excludes Negri Bossi UK, Spain & France
**Excludes Morocco, Algeria & Tunisia

TEAM BM – TECHNICAL ASSISTANCE & SPARE PARTS FOR BM BIRAGHI MACHINES

SERVICE COORDINATOR: MR. ANDREA PIAZZA – apiazza@negribossi.it – Tel: +39 02-27348404

DZ - ALGERIA

LOCAL SERVICE

SERVICE MANAGER
LOUNES ALILICHE
Tel: +21 3553970942
E-mail: aliliche_lounes@yahoo.fr


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it  

AR - ARGENTINA

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-43430255
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR         
                  
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

BR - BRAZIL

LOCAL SERVICE

SERVICE MANAGER
SERGIO CAMARGO
Tel: +55 11-981706611
E-mail: service@pamatech.com.br


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

CL - CHILE

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-43430255
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR        
                  
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

CZ - CZECH REP.

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
CARLO ROTA
Tel: +420 606-72857
E-mail: crota@negribossi.it


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it  

FR - FRANCE

LOCAL SERVICE

NEGRI BOSSI S.P.A.
Viale Europa, 64
20093 Cologno Monzese (MI)
Tel: +39 02-273481
Fax: +39 02-2538264


 

CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI 
E-mail: amapelli@negribossi.it

IN - INDIA

LOCAL SERVICE

NEGRI BOSSI (India) PVT LTD
Block n.345, 348 & 349 Changodar,
Industrial Estate
Sarkhej Bavla Road, Changodar,
AHMEDABAD – 382213
Tel: +91 9099906451 | +91 9099906461
E-mail: service@negribossi.in


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it

MX - MEXICO

LOCAL SERVICE

NEGRI BOSSI de MEXICO
Carlos Augusto Lindbergh No 83
Col. Aviación Civil Del Venustiano Carranza
CP 15740. México, DF – MEXICO
Tel: +52 1-5551152719
Fax: +52 1-5551153949

SERVICE MANAGER
LUIS BECERRIL
E-mail: luis.becerril@negribossi.mx


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

PE - PERU

LOCAL SERVICE

SERVICE MANAGER
BIAGGIO MACCAGNO
Tel: +51 1-999880545
E-mail: bmaccagno@inyectoplast.com.pe


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

PL - POLAND

LOCAL SERVICE

SERVICE & SPARE PARTS
MIREK WIKALINSKI
Tel: +48 509-879942
E-mail: adulawa@ntqsc.pl


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it 

PT - PORTUGAL

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
PAOLO PINTO
Tel: +351 244-569158
Fax: +351 244-569158
E-mail: paulo.j.pinto@iol.pt


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it  

RU - RUSSIAN FED.

LOCAL SERVICE

SPARE PARTS MANAGER
ALEKXEY SMIRNOV
Tel: +7 495-9846306
Fax: +7 495-9846305
E-mail: sales-biraghi@sacmi.ru


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR

MR. ANDREA PIAZZA
E-mail: apiazza@negribossi.it

ZA - SOUTH AFRICA

LOCAL SERVICE

SERVICE MANAGER
MARK DAYNES
Tel: +27 829055999
E-mail: plastixe@mweb.co.za


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it

ES - SPAIN

LOCAL SERVICE

NEGRI BOSSI S.A.
Av. da Prat de La Riba, 184
Nave 2 y 3 Ctra nacional II, Km.600
08780 Palleja Barcelona
Tel: +34 93-6632256
Fax: +34 93-6632319

SERVICE MANAGER
FRANCISCO MENESES
fmeneses@negribossi.com

SPARE PARTS
JESUS SEY
jsey@negribossi.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

SK - SLOVAKIA

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
CARLO ROTA
Tel: +420 606-72857
E-mail: crota@negribossi.it


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it

SE - SWEDEN

LOCAL SERVICE

SERVICE & SPARE PARTS MANAGER
MORGAN MALMBERG
Tel: +46 370-303707
Fax: +46 370-303729
E-mail: morgan.malmberg@kdfeddersen.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it 

TR - TURKEY

LOCAL SERVICE

SERVICE MANAGER
TIGIN OZYAPICI
Tel: +90 232-4451266
Fax: +90 232-4839979
E-mail: bilgi@ozhanmakine.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. FRANCESCO BOSISIO
E-mail: fbosisio@negribossi.it

GB & IE - UNITED KINGDOM & IRELAND

LOCAL SERVICE

NEGRI BOSSI LTD.
Unit 7, Triton Park
Brownsover Road
Swift Valley
Rugby
CV21 1SG
Tel: +44 (0) 1788-222550    
Fax: +44 (0) 1788-221561                   

SERVICE MANAGER
IAN THORPE
E-mail: technical@negribossi.co.uk


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

US & CA - UNITED STATES & CANADA

LOCAL SERVICE

NEGRI BOSSI NORTH AMERICA
311 Carroll Drive, Bldg. 100
New Castle, DE 19720
Tel: +1 302 328-8020
Fax: +1 302 328-8036

SERVICE MANAGER
MARK BRACKETT
E-mail: mark.brackett@negribossi.us

SPARE PARTS MANAGER
DAVID KNIGHT
E-mail:  david.knight@negribossi.us


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

UY - URUGUAY

LOCAL SERVICE

SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-50329163
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR         
                  
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

VE - VENEZUELA

LOCAL SERVICE

SALES & SERVICE MANAGER
BARTOLOMEO DEVITO
Tel: +58 212-7629115
E-mail: intercoex@gmail.com


 

CORPORATE SERVICE

NEGRI BOSSI S.P.A.
CORPORATE SERVICE COORDINATOR                             
MR. ALBERTO MAPELLI
E-mail: amapelli@negribossi.it

NEGRI BOSSI AMICO WIRELESS REMOTE SERVICE NETWORK

The Negri Bossi AMICO Control Area Network (CAN) allows real-time technical assistance the moment there is a need. AMICO creates an environment in which the customer can be provided with two types of technical service:

REMOTE SERVICES

Provides for remote technical assistance, monitoring, software upgrades and help desk:

  • Remote operation of the machine terminal
  • Checking the behaviour of all machine components
  • Checking the machine status immediately upon alarm signal
  • Modification of the component parameters on the CAN network
  • Initialisation of the components on the CAN network
  • Modification of machine parameters and I/O configuration files
  • Sending machine commands

LOCAL SERVICES

Provides for production monitoring:

  • Constant automatic checking of machine performance
  • Machine status report creation
  • Automatic creation of warning levels
  • Automatic creation of requests for assistance
  • Surveillance of machine to check for proper operation after work has been completed
  • Past machine performance database maintenance

All Negri Bossi injection moulding machines can be equipped with AMICO CAN capability. (Learn More)